CARC 137 Active

OA-137: Regulatory Surcharges, Assessments, or Health-Related Taxes

TL;DR

Regulatory surcharge or health-related tax was adjusted. Verify the charge is applicable to this payer, confirm coding, and resubmit with regulatory documentation if valid.

Action
Verify & Resubmit
Who Pays
Depends
Appeal
Yes
Patient Impact
Indirect
Disclaimer
This content is for informational purposes only and does not constitute professional billing advice. Always verify information against your payer contracts and current coding guidelines. Consult a certified billing specialist for specific claim issues.

What Does OA-137 Mean?

OA-137 is the only valid pairing for this code. The OA group code indicates the surcharge adjustment is an administrative matter — the regulatory charge is being adjusted outside the normal contractual payment structure. The provider should verify the surcharge's applicability and billing accuracy. If the surcharge is valid, the provider can pursue reprocessing with documentation. If it is not applicable to this payer, the amount is written off.

CARC 137 appears when a payer adjusts line items on a claim that represent regulatory surcharges, assessments, allowances, or health-related taxes. These are charges that are separate from the actual clinical service — they are typically mandated by state or federal regulation and added to the claim as a pass-through charge. When the payer denies or adjusts these amounts under CARC 137, they are saying the surcharge is either not recognized, exceeds the allowable limit, or was not billed correctly.

This code is used exclusively with Group Code OA, reflecting that these adjustments are administrative in nature rather than a contractual obligation or patient responsibility. Regulatory surcharges vary significantly by state and payer type — a surcharge that is valid for Medicaid claims in one state may not apply to commercial insurance claims, and payers have different rules about which surcharges they will reimburse as pass-through charges.

The most common trigger for CARC 137 is billing a surcharge or tax to a payer that is not required to reimburse it. For example, state provider taxes or assessments that apply to Medicaid may not be billable to commercial payers. Other causes include using incorrect revenue codes or procedure codes for the surcharge, exceeding the regulatory cap on the amount, and failing to include documentation that supports the surcharge. When regulatory changes occur, there is often a lag before payers update their systems, which can also trigger this code.

Common Causes

Cause Frequency
Unapproved regulatory surcharges included on the claim The provider included regulatory surcharges or assessments on the claim that the payer does not recognize or is not required to reimburse, such as state-level provider taxes or assessments that are not pass-through charges Most Common
Health-related tax amount exceeds allowable limits The health-related tax or assessment amount billed exceeds the regulatory cap or the amount the payer is contractually required to pay, resulting in an adjustment to the approved limit Common
Incorrect coding of surcharge or tax line items The provider used incorrect procedure codes, revenue codes, or modifiers when billing regulatory surcharges or taxes, causing the payer to reject the charge Common
Missing documentation supporting the surcharge or tax The payer requires documentation proving the regulatory surcharge or tax is valid and applicable to this claim, but the provider did not include it Common
Surcharge or tax not applicable to the payer or plan type The regulatory surcharge or health-related tax applies only to certain payer types (e.g., Medicaid but not commercial) and was billed to the wrong payer Occasional
Regulatory change not yet reflected in payer system A new regulatory surcharge or tax was enacted but the payer has not updated their system to process it, resulting in automatic rejection Occasional

How to Resolve

Verify the surcharge is applicable to this payer and plan type, confirm correct coding, and resubmit with regulatory documentation if the charge is valid.

  1. Verify regulatory authority Confirm the statute or regulation that authorizes the surcharge and whether it applies to claims for this payer type.
  2. Check billing codes Ensure the correct revenue codes, procedure codes, and modifiers are used per the payer's guidelines for regulatory surcharges.
  3. Submit documentation to the payer Provide the regulatory authority, calculation worksheets, and any required supporting documentation. Request reprocessing of the adjusted amount.
  4. Write off if not applicable If the surcharge genuinely does not apply to this payer or plan type, accept the adjustment and remove the surcharge from future claims to this payer.

Common RARC Pairings

The RARC code tells you exactly what triggered the OA-137:

RARC Description
N130 Alert: Review plan documents or guidelines regarding regulatory surcharges and allowances
N381 Alert: Consult your contractual agreement regarding regulatory assessment provisions

How to Prevent OA-137

General Prevention

Related Denial Codes

Sources

  1. https://www.mdclarity.com/denial-code/137
  2. https://medicaid-documents.dhhs.utah.gov/Documents/pdfs/ClaimDenialCodes.pdf
  3. Codes maintained by X12. Visit x12.org for official definitions.